Privacy Policy

Last updated: [CONFIRM: insert the date you publish this]

Athence Beauty ("Athence," "we," "us," or "our") is operated by Ukleus Consumer Products Pvt Ltd. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from athence.com (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us, and information collected automatically when you use the Site.

Information you provide:

Name, email address, phone number, shipping and billing address
Payment information (processed securely by our payment provider — we do not store your full card details)
Order history and preferences
Any information you submit through our Contact form, customer support, or newsletter sign-up

Information collected automatically:

Device and browser information (IP address, browser type, operating system)
Pages visited, time spent on the Site, and referring/exit pages
Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and payment
Communicate with you about your order, account, or customer service requests
Send you marketing communications, where you've opted in (you can unsubscribe at any time)
Improve our Site, products, and customer experience
Detect and prevent fraud or misuse of the Site
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service providers who help us operate the Site — for example, our hosting platform (Shopify), payment processors, and shipping/logistics partners. [CONFIRM: list any specific third-party apps/tools you use, e.g. email marketing platform, reviews app, analytics tools.]
Legal authorities, where required by law or to protect our legal rights
A successor entity, in the event of a merger, acquisition, or sale of business assets

4. Cookies

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements. [CONFIRM: specific retention periods if you have them.]

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at info@athence.com.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.